What Happened: A Book Review

So I missed last week’s blog which means one goal of mine for the year is out the window… Hooray! But, in the meantime, I recently finished my second book of the year which means it is time for my first book review of the year. If you are interested in following my book progress (not sure why you would) you can check it out on Trello or Goodreads. So without any more delay, lets get to the book


What Happened by Hillary Rodham Clinton

Initial Disclaimer: I am a liberal and I supported Hillary Clinton.

This book was highly contentious from the time the first people started getting preview books to write reviews. There are apparently attacks on Bernie Sanders, which meant that it was the worst book ever written and is the reason the democrats lost the election. HOWEVER, if you read the book, you will find something completely different. You will find a 450 page book that spends the 200 pages talking about morals and how she ran her campaign, 200 pages talking about Hillary’s history(as a human, which yes… she is human), and 50 pages around why she thinks she lost the election. What Happened isn’t an entirely accurate name, because this book is about way more than What Happened. This book is about Hillary and everything you may have missed between the email coverage. The way I see this book and the idea of reviewing it and recommending it is based off of what you are hoping to get out of it.


Are you looking for an apology?

If you are looking for an apology, you will probably not enjoy this book. She speaks multiple times about where she failed on the campaign trail. She writes about her mistakes, takes full responsibility for the email mistake, and even provides commentary on why she acted the way she did in speeches and during the debates. But you probably know all of this already. You have heard he apologize on national TV for her email issues. You know there was nothing nefarious there. You know there was no pay-for-play at the Clinton Foundation. You know there was nothing she did nefariously about Benghazi. But you feel that there must be something shady because there are just SO MANY scandals. Well, she will tell you exactly what she has said in the past. She tells you what she and Bill wished to accomplish in the 1994 Crime Bill she was accused of being a racist about. She will tell you what the Clinton foundation does. But if you are expecting her to reveal her deep shady secret… you will be disappointed. Instead, you will learn her mother’s name was Dorothy and she loves children. You may grow to like this woman. But you wont get the apology and the confirmation you are looking for.


Are you looking to Blame Republican voters?

Ehh, you are in for a shock. Hillary doesn’t blame Trump or his voters for her losing the election. She is actually glad so many new people are voting. She disagrees with what they stand for. But she does follow liberal talking points about why Voter ID laws suppress the vote, especially liberal vote (true) and why identity politics is tainting our national discourse.


Does she blame the media?

Actually yes, she points a very strong finger at the Media. Why? Because of the sensational coverage of scandals over substantive issues of policy. Clinton is a policy junkie who wants to be grilled on the ins and outs of economic policy rather than question about what she ordered from Chipotle. So the fact that they continuously let Trump campaign in his style and refused to let Clinton campaign the way she wanted to. Are they interesting points she brings up? Yes. Is it something new for you to learn? No. It is more Emails issues.


Does she discuss the email scandal?

Yes, there is a chapter on it


Does she discuss sexism and it’s effect on the outcome?

Yes, she mentions it through the book. She also goes in-depth on the Matt Lauer (is it surprising that he is no longer on the air?) segment where he treated her unfairly.


Are you looking to learn or hear more from Hillary?

Yes, you need to read this. There is a lot about Hillary that you had to dig for during the election. I didn’t always do that digging so it was really interesting to learn so much about this political figure who the general public knew next to nothing about despite being in the public spotlight for 30 years. If you want to find out her opinion on what tipped the scales at the end of the election, she provides a thought out point of view. If you are looking for her to be self reflective, she does that as well. And most of all, are you looking to for inspiration for the future, she wraps up the book with a rousing idea and a new political venture. However, I would recommend not donating to her new organization… as it is 1. Not tax deductible and 2. More about awareness. Instead, I would recommend donating to the individual charities that her new organization puts in the spotlight.


Conclusion

I loved this book. I felt I learned so much about Hillary that I wish I would have heard during the campaign. It was hard to relive certain moments of the campaign. It was hard to remember what I saw and went through as well as what those around me went through. This book got me excited for the possible future. The need to push forward together and overcome these demons we are living through. It also raised my interest to read more of the political memoirs.

Starting A New Job

I hope to write this next post in at least 2 sittings… if not more. Right now it is Sunday, January 7th. Tomorrow morning, I will be starting at a new job. This post is about what it is like to start a new job. In about 16 hours I will be arriving at a new office and restarting the entire process of figuring out my place at the office once again.


Day 0

A full disclaimer: I am not starting a new job with no connections. I am going back to work with my first boss so it isn’t a complete change like my last job was.

Starting a job is always a bit anxiety inducing. You have made a change that will change who you will see and interact with for a little over 40 hours a week. That’s the majority of your awake time during the week and you haven’t even met your entire set of colleagues who will become the primary people you interact on a day to day basis.

You also have to begin the process of proving yourself as a valuable asset again. I find it normally takes 6 months or so to get into a new job routine. From balancing the workload to gaining the respect of your co-workers… it takes time and a lot of effort.

You have to adjust your life. Currently, my commute is about 40 minutes. I will be adding about 10 minutes to my commute, but does that mean I need to leave earlier? Does the day start later? Will I need to change the time I wake up? Or go to bed? These are all questions that get answered in the first couple of days, but they can drastically change you while you adjust to the changes. I’ve been doing the same commute for almost a year, it will be weird to get into a different train car in the morning.

But there are also positives. You get to meet a plethora of new people. While my company is 3 full-time employees… the contract I will be working on is about 10,000 people. It is much larger than my previous company of 300 (and Headquarter office of 25). But it is much smaller than other previous companies (250,000 people and multiple office buildings). I’m not sure how big my team will be (I’m guessing 10-15 people), but I get to make a lot of new friends.

The other positive is you get to face new challenges. My goal is to help them change custom software they have built the past decade into a platform. It is incredibly difficult to manage clients who have tailored solutions and turn their software into cookie cutter use cases. But it is a fun challenge and I can’t wait to get started.


Day 5(7… it’s the weekend):

So… I didn’t get to write during the week because I was exhausted. For anyone interested, I highly recommend against having an extremely packed week when you start a new job. I had Japanese on Monday, a musical on Tuesday, Japanese on Wednesday. This meant that I wasn’t getting home until at least 9PM, which resulted in my sleep dropping from the normal 7ish hours to 5-6 hours. It took me all weekend (and MLK day) to truly catch up. In the meantime, here is what I learned about starting work at a new company.

A lot of stuff happened during the past week. Some good, some not as good. I got off to a great start with a couple people in the company and a hopefully okay start with others. I think the other designer and I are going to work together well and he seems pretty lax about most things. I make a point of always getting to know the tech leads for many reasons… but the most of which is that I view tech as the heart of the team because without them, nothing will ever get done. I think the head of Client Services is happy to have another voice of the user in the room. Hopefully I got off to an okay start with the heads of product. As a former Product Owner, I can be a bit aggressive on setting up a formal process for deriving the workflows that need to be built. I saw a lack of organization in the roadmap and a lot of frustration between the Product Owners, the Project Manager/BAs and the dev team. I hope I didn’t attack it too hard and make people feel like they weren’t previously doing their jobs correctly.

The anxiety around starting a new job normally dissipates by the second or third day for me.  At that point I start getting excited about what can be done about the product. I see so much potential for improvement and I’m excited to take on some of these challenges. I also get to flex some of my product muscles to help organize what we should be building instead of our current roadmap. There are workflows to simplify, UX patterns to improve, and visual designs to enhance. I’m excited to start taking a crack at making this product better and to help this team start shipping software. It’s going to be an exciting 3 months and maybe I’ll be there even longer.

2018 Planning

The New year has officially been with us for almost a week now. And as the new year usually brings, it is time to think about resolutions. I frankly don't believe people can change that much because a single day has arrived. So I like to call this my 2018 planning session. I have taken the time to re-organize my bookshelf and I am ready to make some commitments for what I am going to achieve this year. 


Reading Commitments: 

I am going to read 30 books again this year. But this year I am going to put a heavier focus on reading some classics I never finished in high school(marked in Italics Below). I have 16 books laid out on my shelf, leaving open the door for an additional four purchases. And I have 4 of my 10 audiobooks planned. 

My Audiobook Commitments:

  • The Way of Kings (Stormlight #1)
  • Words of Radiance (Stormlight #2)
  • Oathbringer (Stormlight #3)
  • Allegiant (Divergent #3)

My Book Commitments:

  • The Visual Display of Quantitative Information
  • What Happened
  • Kings Cage (Red Queen #3)
  • Artemis
  • Plumber Boy
  • Return of the King (LOTR #3)
  • The Great Gatsby
  • 1984
  • The Soul of the Fire
  • Thinking, Fast and Slow
  • The Merciless 2
  • The Prince
  • Hamlet
  • The Power of Habit
  • King Arthur and the Knights of the Round Table

Workout Commitments: 

Last year I failed miserably on my 3 workouts a week and I let cardio slip way too much. So this year we are in for some changes. I am going to be switching up my lifting routines every quarter. I will also rotate between volume lifting (maxing out load) vs strength lifting (maxing out weight).  

I want to run 365 miles this year. This goal is intentially low. Cardio is incredibly important to your health, as it the exercise for your heart. But I find it so damn boring. So instead of shooting for a marathon or running 500 miles (which I may end up getting), I am going to set out to run roughly a mile a day. I don't expect to run every day, but averaging slightly over a mile per morning during the week will eventually overtake the occasional missed day.

And I want to average 7 chinups per day by/for the last week of the year. Why chinups specifically? Because they have more bicep activation than pullups and are not a core part of my routine. This means that I will get a bit extra back work and a bit extra bicep work throughout the year. Not to mention, they are much easier than pullups. Maybe next year, I'll make it a pullup challenge?


Personal Goals: 

I am going to find 3-5 hours per week to work on my side project. I am not sure if it was lazyness or burnout, but last year I spent the weekends doing next to nothing. By the end of the year I felt I had wasted so many opportunities to do things that could make me happy. 

I want to blog once a week. Good luck to me

I want to start a youtube channel (or something) with Katherine dedicated to reviewing books, movies, games, and other things we do.


What is my chances of succeeding? 

I laid out 6 goals for the year(there is no specific lifting goal). If we look at the whole, I think there is a 0% chance of success. But as 6 individual projects... I have a decent chance at some of them.

  • Read 30 books: 100% Confidence
  • Run 365 miles: 95% Confidence
  • Average 7 chinups the last 7 days of the year: 100% Confidence
  • Set Aside 3-5 hours: 80% Confidence
  • Blog once a week: 30% Confidence
  • Start a Youtube Channel: 20% Confidence

See you next week ;)

2017 Retrospective

I've spent eleven of the past twelve months acting a Scrum Product Owner at my previous job and with the new year ringing having just rung its bells... it strikes me that I need to host a couple ceremonies of my own. To begin, it is time to sit down and discuss a 2017 Retrospective. It is time to ask myself what went well, what can go better, and what action items I need to take on my life?


What went well 

I completed my 2017 goal of 30 books. I always struggled reading as a child. I was bored by the sparknotes version of reading for school and I hated pretty much every book I was assigned. So as I got older, I was surprised to find myself enjoying reading. I found it was calming and that I was able to learn while I relaxed. So in 2016, I decided to start tracking my reading beyond the basic knowledge of what on my shelf I had read. I completed 18 books from June through December of 2016. So for 2017, I set a goal of 30 books and I was able to complete my book goal for the first full year. 


What didn't go well 

I set a workout goal of lifting weights at least twice a week, with a real goal of working out 3 times a week. That would be exercising 156 times throughout the year. There were certain times I hit my goal of working out 3 times a week and there were far too many weeks where I was sick or lazy and did not work out even once. I had a total of 89 workouts this year (78 lifting and 11 cardio), meaning my goal of 3 workouts was actually about 1.7... or roughly 57% of my goal. The other issue was the lack of cardio I had throughout the year. I have started to remedy this situation through my new workout goals for 2018 (ACTION ITEM) 

I set a goal of blogging once a week. Boy, was this a fail. I wrote 7 blogs in 2017 instead of the 52 I promised myself. And I wasn't particularly proud of my writing. I am going to attempt to be more consistent in my blogging and set a goal of a weekly blog again. I guess I'm off to a good start... I already have this one mostly written in 2017(posted in 2018). 

I wanted to track my workouts. I wanted to track my workouts in excel so that I would have all the data handy to make some cool data viz at the end of the year. I made it to march (when I moved) before I gave up on this. It is too much to ask of myself to track the workouts twice. My new goal will be slightly different this year... but it involves less tracking so that is good. 

I wanted to my books to be evenly paced and be 1/3rd audio books and 2/3rds paper books. In April, I took on the challenge of Infinite Jest, a 1000+ page encyclopedic style book. It is a slog to get through and was difficult to read during my commute... so I started opting for audiobooks during my commuting time. I made incredibly slow progress and eventually was only reading it before bed. There was a period of time I didn't even read it before bed because it was so difficult to read. Anyway, I ended up completing 50% (15 of 30) of my reading through audiobooks. I also listened to 2 great courses on Audible, both of which were awesome... but show my audiobook time was way higher than I anticipated. 


Action Items 

  • I need to set achievable goals (specifically for working out) that I can take a couple days off when needed. 
  • I need to have a set of books that are suited specifically for commuting(paperback and small). 
  • I need to keep my data tracking to a minimum. 
  • I need to set a schedule for myself for blog entries. 

Retirement Investing with Adam, Pt.2

When last we spoke we had decided we needed $600K to retire comfortably. And I told you it was achievable. I hope you believed me, but if not… let me explain. The first step to understanding this is how to save for retirement. The second step is how to maximize returns. And the third is, what will $5,000 get you?

First, how can you save for retirement?

There are pure retirement plans, like 401Ks and IRAs. There are not as good retirement plans, like CDs and Brokerage accounts. And there are bad retirement plans, like savings accounts and putting the money under your pillow. For now, I’m not going to discuss pension plans, because they aren’t personal retirement strategies. I am going to base this all around IRAs, Individual Retirement Accounts. You can open one of these at a number of brokerage accounts, but since none of them pay me… I’ll recommend that Google recommend you one. There are multiple types of IRAs but the main ones are Traditional and Roth. When you contribute to a Traditional IRA, you don’t pay taxes on that money the year you put it in. When you contribute to a Roth, you don’t pay taxes on that money when you pull it out. You can flip the above statements and see the negative sides of each. What is better for you is an entirely different situation… but since this is for the average American wage, I’m going to go with the traditional IRA. This means that if you make $50K and contribute $5K to your IRA. The government says that you only made $45K this year and you will only be taxed on $45K of income.

So how do I maximize returns?

Well you have to invest. And you have to be willing to lose a bit in the short term to make much more in the long term. And the less you are investing, the more aggressive and risky you have to be. That last statement might be the hardest to practice, but trust me that the numbers are easy to understand. If you add in 18K a year, you are going to have placed 635K after 35 years and you wont need to make a cent of interest to retire. But if you put in 5000K a year, you need to turn that 175K into 600K. So how to maximize returns without killing your investment? Well the easiest is Index funds, specifically diversified international stocks and diversified large cap stocks(I’ll be referring to the S&P500 for this). Diversifying minimizes risk across sector, and investing in large companies reduces the risk of volatility. I’ll explain these both later as well, and maybe I’ll have a sponsor and can push their fund on you.

So what will $5K get you and why do I keep mentioning $5K?

Well $5K is a nice round number. It is also 10% of a $50K salary, which is the average American wage. The annual return aggressive portfolios mark for is 8%. What does that mean in practical terms? If you put away 5K in an S&P500 fund for 35 years, you will have turned that $175K into $861K. But lets be more realistic… what did the S&P average for the past 35 years? You remember the crash in 2009… that must have destroyed retirements. Well the return between 1981 and 2016 was 12.39%, almost 4.5% better than aggressive portfolios benchmark against. If you invested $5K for the past 35 years you would actually have well over 1 million dollars in your retirement fund. But hold up, I can’t afford $5K. Okay, well the good news is that for just $3.5K, you will reach $600K in 35 years. What is 3.5 in relative terms? That’s $292 a month. It might seem like a lot, but I believe in you.

So what if I’m not 22 and I don’t have 35 years to go? Well the good news is you aren’t fucked. Start now. And contribute as much as you can. And don’t get blinded by the idea of moderate portfolios. If you are older or don’t have much money to contribute, go aggressive or go home. 

Retirement Investing with Adam, Pt.1

How many time have you heard you should save for retirement? And how many times have they included that you should save as much as you can while you are young? It is the most common retirement advice given, so you have likely heard it enough to be sick of it. So I’m going to try to explain it in simpler terms so you can understand why the man is telling us to forfeit our money to 401K plans and IRAs.

When you retire, you aren’t going to want to work. I’m in my mid 20s and my body is already falling apart. So when I reach my mid 60s… I am going to want to go to bed and sit on the beach (or café… who knows). And I am going to want the money to do that. So a long, long time ago in a galaxy far, far away… when the US cared about their people slightly more than they do now, we created Social Security. It was a great concept, you pay into Social Security your entire working career and then it pays you back when you retire.

But in a not so distant past, Cost of living started to way outgrow the growth of Social Security. The current average payout for Social Security is about $16,000 a year (Maxing out at about $32,000) a year. Now, between you and me, I don’t want to retire on 16K a year. This is also just above the poverty line in the cheapest state and probably way below in more expensive states. To be honest, I think I am going to need about 40K a year to survive. That will include my basic necessities and doing the occasional fun and enjoyable thing like dinner or vacations.

So I am 24K short of my retirement. The question is how do I make that up. And the answer is your retirement fund. There is a wonderful metric I will explain later called the Safe Withdrawal Rate (SWR) that gives you an estimated amount you can withdrawal every year and not run out of funds for at least 30 years. There is a lot of debate about what is safe, but it is often considered to be 4% of your assets is your yearly safe withdrawal limit.

That means to get 24K every year, for 30 years I need to get 600,000.00 dollars in my savings by the time I am 65. Well fuck, that is a lot of money. And this is where retirement companies tend to lose people. But if you stick around and read pt.2 about why to start early, I’ll explain how achievable that truly is. And I don’t mean NY elite 6-figure salary achievable. I mean achievable for the average American salary.

Writing a Case Study

I hate writing case studies. Why do I hate them? Well, let me name the ways.

 

You write them in review

While it is often helpful to review a project and understand the journey, most people don’t take exact notes and are forced to make approximations of their thinking at any given time. Writing a case study makes it seem like projects take a simple linear path to improvement when this is rarely the case. Sometimes we will implement an enhancement and remove it 2 weeks later. Sometimes I will design an enhancement into a mock that we wont implement for 3 months while we play around with enhancements on other parts of the product. Or sometimes an enhancement will be the removal of features.

 

You have to go digging for images

While I love a well organized file system, it is not always easy to upkeep and to maintain an ongoing set of archived mockups. For the same issues listed above, mockups don’t always make sense in a linear fashion. Maybe I added a search feature on a page while I spent 2 months iterating on comment features before moving on to develop that search. Sometimes we ended up implementing search from one set of mockups and comments from another set of mockups.

 

Looking for sketches

I love sketching. I force my team to always start a project off with a white boarding session and advise them to stay on paper for at least the first couple of iterations of requirements gathering. But… I don’t always take pictures of these things and I don’t always scan my sketches. Sometimes I will sketch an enhancement, we will build it, and I will recycle to paper. Sometimes we will have an enhancement that doesn’t need any formal sketching and the white boarding session will be requirements gathering.

 

Copy Writing

Turning a case study into an easily digestible and intriguing story is hard. I find weaving 1-2 month chunks into a sentence or two does not do a project justice. Months of work can go into researching and understanding search. You have to make hard decisions like “is there a search results page or do we force the user to make a decision from a finite list?” You have to figure out visual language of identifying why something is in search results, what will be selected if the user clicks, what does hitting enter do, and where does the item you are searching for live. But the enhancement statement is simply, ‘implemented search.’

 

People don’t read

I have reviewed hundreds of portfolios and case studies and I do not read. So why would I expect someone to read my case studies? I don’t. So why do I spend time on it? Because I don’t interview people who don’t have full portfolios. This is a key item of a portfolio and no one is every going to read more than a few sentences. That’s why I keep mine brief.

 

Conclusion

I wish I didn’t have to write case studies, but I do. So I try to make the most of it and have fun. I might try to make a joke or two. I might try to make the reader a part of the conversation. Or I might stick to the facts. I guess it depends on how I am feeling that day… So why don’t you check out my work and let me know what you think.

 

A Long Delayed Thank You

There are many things that I am thankful for in my life. I have wonderful parents who pushed me to follow my dreams, despite those changing yearly as a teenager. I have wonderful siblings, who gave me the practical knowledge of how to get by as an adult. I am thankful to my wonderful girlfriend who has taken over pushing me to find happiness. But this blog is part me and part design, so this is post is about my first boss, Ed.

Ed was the director of a small design firm that was bought by my first company to be a dedicated design team. As the product started needing less design, Ed turned his gang of designers into a contracting crew to help provide revenue for the company. After 10 years, Ed saw fit to take his expertise elsewhere and took the gang on to his newest venture, UXL inc. Anyone who has asked me about design services, I always recommend them over to Ed(and now Julie too).

I recently realized how lucky I am that my first job was under Ed. Its now been 2 years since Ed and I parted ways, and as my roles have expanded… I realize how much he taught me in my time. I was recommended to Ed after I graduated from RISD by one of my favorite teachers. I was hesitant at first because I had recently interviewed at Digitas and after seeing a tiny bit of the work they were doing on the Taco Bell website, I thought that was what I wanted.

Ed decided to give me a chance as a designer, focusing on UX work despite having next to no experience. The design team focused on work inside the financial sector. According to my brother, an extremely talented web designer at the time, the financial and healthcare are where design careers go to die. But as a UX designer, finance is one of the most interesting and challenging industries I can think of. I spent the majority of my time contracted out to Morgan Stanley, working on their Wealth management platform.

Because of the connections I made with Ed, I was able to move to J.P. Morgan and work on their institutional bank platform. And because of the portfolio of work I was able to work on, I was able to get my current job working on both a social platform and a business solutions platform. As the lead of my team, I have recently been tasked with finding a new designer to join me. As the candidates have rolled in and the interviews have been conducted, I realized the gift Ed gave me all those years ago that I had no idea I might have been missing out on.

My first project at Codestreet was a SaaS enhancement. Since that day, I have either worked on SaaS or PaaS projects. As a UX designer, there is nothing luckier than to be introduced to complex software and platforms from the very beginning. I learned to think as a platform designer and how to think beyond the list of requirements presented to me. I learned to identify feature creep and how to push for missing requirements. I learned to love the complexity of something rather than just the visual appearance of it. And I learned that UX is emotional and the science behind it is theoretical.

I know I went a little all over the place here, but here is a very simple conclusion. Thank you Ed. You made me realize I would much rather be the guy designing the cash register at Taco Bell than the guy designing the Taco Bell website. You gave me a chance to experience our practice in one of its most challenging forms. And for everything, I am thankful.

 

Anyone looking for contract designer, reach out to Ed at UXL inc. They know what they are doing :)

Book Review: Neuromancer

Neuromancer, by William Gibson, is an interesting book, with important historical context. That being said, I didn’t particularly like it, but I still think it is worth a read if you are interested in Science Fiction. It was awfully confusing to this first time reader; however, it sets the stage for what has become one of the most intriguing genres of science fiction and fantasy – cyberpunk. Cyberpunk is a slight misnomer in that it doesn’t particularly have to be punky in how most people think of punk. Nerumoancer and the genre doesn’t have to have people with neon piqued vest hoodies rolling around on light based roller blades. It focuses more on the concepts of advanced information technology juxtaposed with the humane everyday life.

In Neuromancer we see this juxtaposition between Case, our wonderful black-hat hacker, taking on an artificial intelligence. We have the presence of Molly, our futuristic ‘muscle’ in the operation. We also have our villain that the heroes must heroically defeat. There is also a wealthy philanthropist, supplying our heroes with the money/equipment to take on such a task. And finally, we have the rest of the makeup of a thief’s ring, like a get-away driver, lower level hackers, and thugs who will be helping out on the mission.

If this sounds at all familiar or similar to the Matrix, it should. The roots of the matrix can easily be traced back to Neuromancer’s computer network, aptly named… “the matrix.” In an attempt to avoid any spoilers, I’ll stick to what happens in the first 1/3rd of the book… where nothing incredibly important to the plot happens.

Gibson gives us a very interesting look at a dystopian cyber future. He starts us off in what could be considered the slums. While reading about Chiba, I continually saw aspects of what would soon be called Midgar, from Final Fantasy 7. Midgar is a city of inter-connected slums that is below the inhabitants of the upper levels, where the wealthy live. Chiba does a great job of setting up the social commentary of the wealthy oppressing the poor. It also gives the reader the opportunity to sympathize with Case, despite all of his negative aspects.

Many cyberpunk stories can trace their legacy back Neuromancer and Neuromancer takes queues from many other stories. What it does well is inspire people who are interested in the technological future. What I find interesting is that even science and technology, what is thought to be a gleaming achievement of moving mankind forward, results in becoming dystopian when imagined. There is no Jetson’s just like there is no Flinstone’s. It is so easy for us to imagine the abuse of technology because we have seen so many things be abused before. 

I think the most interesting part of the book is the concept that technology doesn’t save us. People are still starving, despite the ability to make advances in food growth. People are still drug addicted, even though there are surgeries to remove drug addiction. Perhaps the minds of many writers are slightly negative and often force us down a pat of Dystopia. But the saving grace of this is there a millions of us fighting the abuses of power. We can look to the future in books like these and attempt to avoid the mistakes we took. One day, we may not need to read books like these.

Neuromancer, by William Gibson, is an interesting book, with important historical context. That being said, I didn’t particularly like it, but I still think it is worth a read if you are interested in Science Fiction. It was awfully confusing to this first time reader; however, it sets the stage for what has become one of the most intriguing genres of science fiction and fantasy – cyberpunk. Cyberpunk is a slight misnomer in that it doesn’t particularly have to be punky in how most people think of punk. Nerumoancer and the genre doesn’t have to have people with neon piqued vest hoodies rolling around on light based roller blades. It focuses more on the concepts of advanced information technology juxtaposed with the humane everyday life.

In Neuromancer we see this juxtaposition between Case, our wonderful black-hat hacker, taking on an artificial intelligence. We have the presence of Molly, our futuristic ‘muscle’ in the operation. We also have our villain that the heroes must heroically defeat. There is also a wealthy philanthropist, supplying our heroes with the money/equipment to take on such a task. And finally, we have the rest of the makeup of a thief’s ring, like a get-away driver, lower level hackers, and thugs who will be helping out on the mission.

If this sounds at all familiar or similar to the Matrix, it should. The roots of the matrix can easily be traced back to Neuromancer’s computer network, aptly named… “the matrix.” In an attempt to avoid any spoilers, I’ll stick to what happens in the first 1/3rd of the book… where nothing incredibly important to the plot happens.

Gibson gives us a very interesting look at a dystopian cyber future. He starts us off in what could be considered the slums. While reading about Chiba, I continually saw aspects of what would soon be called Midgar, from Final Fantasy 7. Midgar is a city of inter-connected slums that is below the inhabitants of the upper levels, where the wealthy live. Chiba does a great job of setting up the social commentary of the wealthy oppressing the poor. It also gives the reader the opportunity to sympathize with Case, despite all of his negative aspects.

Many cyberpunk stories can trace their legacy back Neuromancer and Neuromancer takes queues from many other stories. What it does well is inspire people who are interested in the technological future. What I find interesting is that even science and technology, what is thought to be a gleaming achievement of moving mankind forward, results in becoming dystopian when imagined. There is no Jetson’s just like there is no Flinstone’s. It is so easy for us to imagine the abuse of technology because we have seen so many things be abused before. 

I think the most interesting part of the book is the concept that technology doesn’t save us. People are still starving, despite the ability to make advances in food growth. People are still drug addicted, even though there are surgeries to remove drug addiction. Perhaps the minds of many writers are slightly negative and often force us down a pat of Dystopia. But the saving grace of this is there a millions of us fighting the abuses of power. We can look to the future in books like these and attempt to avoid the mistakes we took. One day, we may not need to read books like these.

 

Understanding Dumb LinkedIn Observation problems Volume 1.

If you have a LinkedIn and are connected to any sort of recruiter, sales, or someone trying to get more profile views, you have likely seen one of these really dumb observational problems. If you are at all like me, one occasionally catches your glance and you stare long enough to figure it out. If you haven’t, this can perhaps help you gain insight into what these people are looking for in your response. After all, my job as a designer is to solve problems.

First up in the dumb problem set: Which tank will be full first. What I like about this one is that it doesn’t offer a job to the first person to get it right. It feels a little less scammy about spreading poster influence into second and third connection and creating a larger group for the recruiter to add new connections from. It still will likely result in the same influence grab to gain potential new clients to place/sell or push up a personal profile to appear higher in search. LinkedIn is a professional career website, so it is no surprise that self-promotion is at the heart of posting.

 

The Answer: explained through stages

 The original image

The original image

The first step to answering this question is investigating what kind of answer the originator is looking for. Often, they are trying to trick you so you feel special when you find the answer. This one has a trick to it and we will get there eventually, but first I’d like to answer it without the trick. We begin by examining the image. My first two observations are that there are 4 inter-connected buckets with open tops and one source of water.

From this step we need to begin inferring knowledge to understand how to solve this problem. The first assumption we will make is that the source of water will continue to produce water at a consistent value less than or around the value that can be transferred through the pipes. If more water flows into bucket one than it can transfer to bucket two, it will rise. The second is that the source of water will not move. And the third is that this is and will act like water. The next inference we need to make is to apply a knowledge of fluid dynamics to the image. We will apply our standard concept of gravity (things will go down) and our standard concept of path of least resistance. By doing this, we acknowledge the first act we need to do on the problem, we need to trace the pipes.

 Image with pipe pathways drawn in

Image with pipe pathways drawn in

Bucket 1 has a pipe that connects to bucket 2. This pipe is slightly higher than the bottom of bucket 1, so there will be some water that must fill in bucket 1. By using the path of least resistance, we can assume water will flow through the pipe and start to fill bucket 2 because moving horizontally in gravity is easier than moving vertically. As bucket 2 fills, there is a pipe leading to bucket 3. Once again, a little water will be left in bucket 2 and bucket 3 fills, since it is lower to the ground. The next question is if the pipe from bucket 3 to bucket 4 will come into play?

 

Following the same logic, yes it will. As bucket 3 fills, so will the pipe. As bucket 3 reaches about 90% full, the pipe will start flowing into bucket 4. So bucket 3 and bucket 4 will eventually reach equilibrium. At this point we need to acknowledge water will begin flowing back into bucket 2 and filling all 3 buckets at the same rate.

If we do a very close pixel analysis, bucket 3 appears to be just slightly shorter than bucket 4. But ignoring that, we have our answer. Bucket 3 and 4 will be full roughly simultaneously and overflow at roughly the same time. But is that the answer? Of course not, there is a trick at hand. In fact, there are two tricks in this one. The first is the intended trick. There is a block in the pipe between bucket 2 and bucket 3. If we, once again assuming, that that block is air tight and strong… the answer is now bucket 2. Bucket 2 will fill with water before bucket 1 does.

Quick measurement of bucket 3 and 4

 Image with marked observation trick

Image with marked observation trick

So what is the second trick? The second trick was likely not intentional, but it is still there. In fact, I find it a lot more interesting than if you saw the little black pipe blocker or not. The word full is contextual and beyond that is even cultural. So while the standard definition you are probably using is “containing or holding as much as possible,” another correct view is “having a lot of.” A glass does not need to be at max capacity to be said to be “full of water.” In fact, it is often only 70% or 80% full. Bucket 1 already contains water, so it is not inaccurate to say bucket 1 is already full of water.

Why do I find this interesting? It is rare that we take a moment to sit back and take for granted how much knowledge we have at our disposal. Observation, gravity, fluid dynamics, and language all played integral parts to solving this problem. We often call this a “common sense” problem, but it is anything but common sense. It required years and years of education to create a database of knowledge that can be recalled to answer a simple question like “which tank will be full first?” I find it miraculous the number of subconscious assumptions that we have to make in comparison to any of the decided actions that we took. While I hate these little things taking over my LinkedIn feed, I hope that we can all use them to occasionally remember how intelligent humans are and can be. Especially in a time where we feel so many unintelligent decisions are being made.

My Team

Creating a great team is about everyone having their place and their responsibility. This holds true from sports teams to work teams. In my case, I am part of three teams. The first team is my design team, a team judged on individual work ethic. The second team is the Product team, a team judged on unified mission. The third is the Engineering team, a team judged by success or failure. When I think about my team, I think of it like a football team. As a coach or team captain, you win when every single person does their part and they are all on the same page.

The design team is like a receiving core. Each of us has our own talents – speed, visual, interaction, complexity, etc… – and we rely on each other to help pick up slack where we might not be the best. But when we are working on our projects, we are the ones running the routes. I can’t tag in another receiver to run my route without stepping off the field and letting them run. And when the kid has a 'go' route (“go deep”) I have to let them run or they aren’t ever going to get by the defense. When one of us gets tired, the others are there.

The product team is like an offensive unit. We talk to stakeholders, we gather requirements, we set KPIs, we manage expectations, we get approvals, etc… Once again we all have our parts and our ways of contributing to the team, but our goal has shifted from running a great route to scoring some points. As a WR, I need to accept I’m not going to be the star of every play. Just like I have to accept there is some functionality I need to design that I don’t like and there are some meetings I won't be invited to.  No matter what the play is, our goal is to build better products for users and better products for the company

The engineering team is like THE team. The counterpart of the offensive unit is the defensive unit. And just like we have POs, PM, BAs, and Designers; the developers have Back-end, Front-end, dev leads, and operations. Put us together and we have a team capable of scoring points and stopping opponents (out-scaling the competitors). Some times the product team falls a little short and we need the dev team to help save us when we don’t have enough time to do discovery. And sometimes product has to support developers when requirements are being changed to fast for them to handle and we get in a shoot-out.

Once again, our focus shifts. Our goal as an engineering team is no longer to score points. Our goal is to win the game. If we win 3-0 or 35-0, it doesn’t matter. Sometimes we build amazing products, sometimes we build ugly products, sometimes we build products that are barely holding together under the surface.  But we build products, and when we ship them, we win as a team.

Afternoon Delight

A delightful design is rare. Everyone strives for it, yet it happens very infrequently. The reason it is so rare is because everyone has a different definition of what delightful is. Recently our head of sales told the company it is “up and to the right” of expectations crossed with whatever else they are feeling.

To me, delight is not meeting expectations. Meeting expectations is… expected. Delight happens when a user has an objective, they don’t know if they can achieve it, and it turns out it is easy to complete. There are some products that delight me over and over again, but most products have one shot and they need to capitalize.

Last week there was a huge rainstorm coming through New York and I had tickets to go see a movie with my girlfriend.  She texted me that afternoon, right before the downpour started, worried about that night and the impending flood. So I pulled up the ticket confirmations in my email. Scanning the email, it took me almost no time to find what would normally be an inconspicuous link labeled “can’t make the show?”

That was all it took. My response was, “sweet, I didn’t know if I’d be able to do this.” It looked like I didn’t have to lose the tickets. Maybe someone who was willing to trek through the rain would be able to go in my stead and I would be able to get tickets another night without having to pay extra money.

I was greeted with a log in screen and after logging in I was given a simple choice, refund my credit card or refund for credit towards my next purchase. No hidden attempt at trying to keep me from exchanging the tickets. And the next screen was a confirmation. I looked up the movie for the next day, selected the tickets and it showed me the cost, minus my refund. (It was zero)

That was all it took to delight me: a simple link, a simple product feature, and honesty.  That is all it took to win my business from now on. It wasn’t a beautiful screen or fancy animations. It was giving me a feature I needed, but didn’t know was possible, and making it dead simple to use.  That is good design, Fandango.